The VMD’s online services are unavailable

Published By GOV.UK [English], Mon, Jan 24, 2022 10:36 AM


Due to emergency electrical work the following services will be down for a time today. Services are expected to be back up later this afternoon. We will update this message once they are available again:

Special Import Service

Export Certificates

Animal Adverse Reaction Reporting

Human Adverse Reaction Reporting

Microchip Adverse Event Reporting

Product Information Database

Along with access to the following Registers:

Register of SQP Retailer Premises

Register of SQPs

List of Accredited Internet Retailers

Register of Specific Manufacturing Authorisations – AVAs

Register of Specific Manufacturing Authorisations – NFABBA, ESCCA

Register of Veterinary-only GMP sites

In urgent cases where the VMD has previously issued a certificate for the animal(s) under your care, you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system during this essential maintenance period.

You should obtain an import certificate retrospectively as soon as possible.

We apologise for any inconvenience.

Update 15:50: All services have now been restored

Press release distributed by Media Pigeon on behalf of GOV.UK, on Jan 24, 2022. For more information subscribe and follow