Application: Super-complainant to the FCA and PSR

Published By GOV.UK [English], Wed, Aug 31, 2022 3:18 AM


The Treasury has received an application from the Money and Mental Health Policy Institute to be designated as a super-complainant to the Financial Conduct Authority (FCA) and the Payment Systems Regulator (PSR). A super-complainant is a designated consumer body with the right to make a “super-complaint” to the FCA or PSR where they consider that there are features of a market that are or which may be significantly damaging the interests of consumers.

The Treasury is inviting views on the application. Any party wishing to submit views should do so before midnight on Wednesday 23 November.

Views should be submitted to information on the super-complaint regimes for the FCA and PSR, including the criteria consumer bodies must meet to be designated, can be found on the following pages:

Super-complainants for the FCA

Super-complainants for the PSR

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