Customer Experience Group Announces New Advisory Board Appointments
Published By Pressat [English], Wed, Apr 14, 2021 4:12 AM
Yseulys Costes, Francois Delage and Frederic de Narp, three distinguished leaders in the luxury industry, appointed to CXG Advisory Board.
Paris, April 4, 2021 – The Customer Experience Group (CXG), a company dedicated to enhancing and transforming the customer experience of luxury and premium brands, is pleased to announce the appointment of Yseulys Costes, Francois Delage and Frederic de Narp, as three distinguished leaders in the luxury industry, to CXG Advisory Board.
“We are pleased to have the combined expertise of the new Advisory Board to advise and guide the Group in this dynamic time where transformation and agility is essential for business growth,” said Christophe Caïs, CEO of Customer Experience Group. “We are excited to be supported by Yseulys, Francois and Frederic’s talent and energy into furthering our mission of innovating and transforming the customer experience of our global partners in the luxury industry.”
Founded in 2017, the Customer Experience Group is the alliance of three leading agencies Albatross CX, Wisely Insights and FACE2FACE, offering together solutions that impact performance and elevate customer experience of luxury and premium brands.
The Customer Experience Group partners with more than 180 premium and luxury brands globally. We help them transition from a transactional model towards a personalized relationship and emotional model through research, consultancy, experience feedback, training, and coaching.
We operate in more than 70 countries through our 10 international offices. Learn more about Customer Experience Group by visiting.
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