VMD online services unavailable 21 June

Published By GOV.UK [English], Mon, Jun 21, 2021 9:09 AM


The VMD is currently experiencing problems with our external internet provision.

The following online application services are temporarily unavailable:

Special Import Service

Export Certificates

Animal Adverse Reaction Reporting

Human Adverse Reaction Reporting

Microchip Adverse Event Reporting

In regards to the Special Import Service, in urgent cases where the VMD have previously issued a certificate for a specific product and animal(s) under your care, you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system while the system is unavailable. You should obtain an import certificate retrospectively as soon as possible.

The following online information services are also unavailable:

Product Information Database

Along with access to the following Registers:

Register of SQP Retailer Premises

Register of SQPs

List of Accredited Internet Retailers

Register of Specific Manufacturing Authorisations – AVAs

Register of Specific Manufacturing Authorisations – NFABBA, ESCCA

Register of Veterinary-only GMP sites

We apologise for any inconvenience.

Press release distributed by Media Pigeon on behalf of GOV.UK, on Jun 21, 2021. For more information subscribe and follow