Updated opening hours for the DBS contact centre

Published By GOV.UK [English], Thu, Aug 12, 2021 5:50 AM


Due to higher than usual levels of staff absence, the Disclosure and Barring Service (DBS) contact centre will be closed on Saturday 14 August 2021.

Online services and services across GOV.UK remain unaffected.

You can track your DBS check application online:

Track your Basic DBS check here

Track your Standard or Enhanced DBS check here

Registered Bodies can also track multiple applications online, here.

If you have a general enquiry, you can still contact DBS via the following:

Email (for DBS check applicants): customerservices@dbs.gov.uk

Email (for barring customers): dbsdispatch@dbs.gov.uk

We are also able to answer general enquiries via social media, however these channels are not monitored over the weekend:

Twitter: @DBSgovuk

Facebook: @DBSgovuk

Press release distributed by Media Pigeon on behalf of GOV.UK, on Aug 12, 2021. For more information subscribe and follow